Service & Support

Marathon® sales offices are located throughout North & South America, Europe, Middle East, South Africa, India, Australia, China, Korea and the Philippians.  Authorized repair and maintenance service centers are located around the globe offering you 24/7 support.  We have one of the largest network of distributors in the world providing access to motors and parts at the dial of your phone.  We have you covered day-in and day-out…that’s Marathon!


Advantage Sales Network Corp.

Unit 1, 80 Hale Road

Brampton, ON

L6W 3N9


Phone (Normal Business): 1-905-455-6969

Phone (After Hours): 1-905-445-6969

Fax: 1-905-455-6061

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Steve O'Brien

Area Represented: Canada


BC & H Co. Inc.

1011 Van Buren ave

Indian Trail, NC


Phone (Normal Business): 1-704-847-9131

Phone (After Hours): 1-704-641-0396

Fax: 1-704-847-3651

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Andrew Howell

Area Represented: NC, SC, VA, WV & ETN


Brundage Associates Inc.

555  Goffle Road

Ridgewood, NJ


Phone (Normal Business): 1-201-445-3897

Phone (After Hours): 1-610-393-9497

Fax: 1-201-445-8251

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Bruce Kramer

Area Represented: NY, NJ, PA, MD, DE


Drive Solutions, Inc.

4725 Lakeland Commerce Pkwy., Suite 6

Lakeland, FL


Phone (Normal Business): 1-863-665-9374

Phone (After Hours): 1-863-665-9374

Fax: 1-863-665-9331

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Fred Louwersheimer

Area Represented: FL, Southern  GA



74998 Country Club Drive, Suite 220-258

Palm Desert, CA


Phone (Normal Business): 1-760 324 1555

Phone (After Hours): 1-760-485-1051

Fax: 1-760-324-1599

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Bill Carroll

Area Represented: WA, OR, Western MT, ID, UT, CA, NV, AZ, HI


Ivanuck Industrial Sales

4150 Kensington Way

Rockton, IL


Phone (Normal Business): 1-815-742-3107

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Dan Ivanuck

Area Represented: Drive Partners


J T Chapman Co., Inc.

3251 Royalty Row

Irving, TX


Phone (Normal Business): 1-972-721-0080

Phone (After Hours): 1-972-721-0080

Fax: 1-972-438-5507

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Alan Chapman / Darlene Morton / Paul Cox

Area Represented: N.TX, NM, CO, MT, WY, El Paso County, TX, KS, NE, W.MO


Kacey Enterprises, Inc. 

346 Taft Ave

Glen Ellyn, IL


Phone (Normal Business): 1-630-790-9783

Phone (After Hours): 1-630-632-3838

Fax: 1-630-790-5496

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Jonathan White

Area Represented: Upper Midwest


Loman Company

7 Aarons Lane

Tamaqua, PA


Phone (Normal Business): 1-570-668-2559

Phone (After Hours): 1-610-366-8438

Fax: 1-570-668-5464

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Bruce Shickora Sr.

Area Represented: EPA, MD, DE, SNJ

Midwest Drives, Inc.

4006 Ehlmann Rd.

Saint Peters, MO


Phone (Normal Business): 1-636-928-9555

Phone (After Hours): 1-636-928-9555

Fax: 1-636-447-4413

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Jamie Reidelberger

Area Represented: E. MO, S. IL, W. KY, IN


Motion Control Resources

6519 Eastland Road

Cleveland, OH


Phone (Normal Business): 1-859-384-6033

Fax: 1-859-384-6055

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Phil Landman

Area Represented: OH, KY, W. PA


Northgate Technologies INC

14 Station St

Simsbury, CT

06070, P.O. Box: 614

Phone (Normal Business): 1-860-658-1998

Phone (After Hours): 1-860-803-7681

Fax: 1-860-651-1712

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Greg Werk

Area Represented: up-state NY, CT,VT, MA 


Rep Tech Controls, Inc.

Norman, OK

73070, P.O. Box: 720310

Phone (Normal Business): 1-405-447-8113

Phone (After Hours): 1-940-733-8081

E-mail (Normal Business):

E-mail (After Hours): 

Person of contact: David Wilhelm

Area Represented:OK


Russell Sales, Inc.

967 Spaulding Rd. SE, Suite 1-B

Ada, MI


Phone (Normal Business): 1-616-956-9111

Phone (After Hours): 1-616-340-5478

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Dave Russell

Area Represented: MI,  Northern IN


Southwest Drives

5630 Guhn Rd Suite 100

Houston, TX


Phone (Normal Business): 1-877-793-2002

Phone (After Hours): 1-877-793-2002 ext 109

Fax: 1-877-793-2002

E-mail (Normal Business):

E-mail (After Hours):

Person of contact: Mike Megee / Walt Criswell

Area Represented: South TX, LA, AR


V.E. Bracket Co., Inc. 

135 Cecil Court

Fayetteville, GA


Phone: 1-770-461-8334

Fax: 1-770-461-1312

Person of contact: Chris Mallon

Area Represented: GA, AL, MS, TN


Marathon motors are built and sold worldwide. To support you, our customer, we have warranty and service professionals in key geographic regions ready to assist with:


  • Helping to identify a service or repair option
  • Coordinate any repair that may be needed
  • Answer questions in regard to a product
  • Provide technical data or connection drawings


No matter where the Marathon motor may have been built, our service professionals will work to provide you the same level of service you would expect as if you had purchased our product locally.


Australia & New Zealand

David Priestley
+64 9 820 3550

Region: New Zealand, Southeast Asia


Jose Araujo
+55 (54) 3324 9600

Region: Argentina, Brazil, Uruguay


Tara Griffin
+1 800 463 1797 ext 5506

Region: Canada



Lidia Wang
400 828 9878

Region: China, Japan, Mongolia, South Korea



Mark Williams
+971 50 656 8700

Region: Algeria, Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Pakistan, Qatar, Saudi Arabia, Syrian Arab Republic, United Arab Emirates, Yemen


Wim Bruil
+31 (0) 545 464 647

Region: Benelux, United Kingdom, Scandinavia


Silvia Scalise
+39 02 94435484

Region: Eastern Europe, Germany, Switzerland, Italy, France Spain, Portugal


Sudipto Chattopadhyhay

+91 33 450 7261

Region: Bangladesh, Maldives, Nepal, Seychelles, Sri Lanka



Shahar Milman

+972 (4) 627 0777

Region: Cyprus


Edgar Sarabia
+52 (81) 5000 7900 ext. 156

Region: Antigua and Barbuda, Barbados, Belize, Costa Rica, Cuba, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines

Subsaharan Africa

Hilton Fortmann
+27 11 453 1930

Region: Angola, Benin, Bhutan, Botswana, Brunei Darussalam, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Democratic Republic of the Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Togo, United Republic of Tanzania, Zambia, Zimbabwe

United States

US Service Team 
+1 800 254 4207

Region: North America 
If you have a need outside of the above regions, please visit the Service & Support sections of our Motor pages for more details. Alternatively, please feel free to contact our US Service Team who will work to identify the best service option for you.

Australia, Victoria Australia

19 Corporate Ave
Victoria Australia
Australia, 3178
Phone: +61 3 9237 4040
Fax: +61 3 9237 4050

Australia, New South Wales

8 Bushells Place
Wetherhill Park
New South Wales 
Australia, 2164
Phone:+61 2 8781 3110
Fax: +61 2 8781  3131

Australia, Queensland
7 Mahogany Court
Australia, 4110
Phone: +61 7 3246 3246
Fax: +61 7 3246 3210


Australia, Queensland

2/159 Newell St.
Australia, 4870
Phone:+61 7 4033 1109
Fax: +61 7 4033 5553

Brasil, Rio Grande do Sol
Trav. Vitor Emanuel, 2889
Caxias do Sul 
Rio Grande do Sul
Brasil 95047-610
Phone: +55 54 3224 9600

Brasil, São Paulo
Av. Armando de Andrade, 549 Pq. Santos Dumont 06754-210
Taboão da Serraa 
São Paulo
Phone: +0055 11 4701 9337

China, Wuxi

6 Xiangge Rd
Hudai Town
Phone: +86 510 81831600
Fax: +86 510 85613523


Colombia, Central Savanna

Centro Empresarial Metropolitano km. 3.4  Bodega 6, Moduelo 1, Siberia
Central Savanna
Phone: +571 7469 550


France, Île-de-France

14 rue des Cours Neuves
Phone: +33 (0) 164668736
Fax: +33 (0)164660582


Germany, Bavaria
Dr. Atzinger- Strasse 5 
Phone: +49 (0) 8519662320
Fax: +49 (0) 8519662313

India, Bengal

58 Taratala Road
Kolkata - 700 024
Phone: +91 33 4403 0400
Fax: +91 33 2469 8530


Italy, Milano

Via Piemonte 16




Phone: +39 029443540 1

Fax: +39 029989177


Malaysia, Singapore

12 Tuas Loop
Singapore, 637346
Phone: +65 6863 3473
Fax: +65 6863 3476


Mexico, Santa Catarina, NL

Ave. Luis G. Fernandez T. 2108 Finsa Santa Catarina 1                

Carretera Monerrey- Garcia Km 2.9

Colonia El Palmar
Santa Catarina, NL
Phone: 01 800 84 73425


Netherlands, Eibergen

Mors 1-5, Postbus 45
7150 AA Eibergen
Phone: +31 (0)545-464640


New Zealand, Auckland

18 Jomac Place
New Zealand
Phone: +64 9 830 3550
Fax: +64 9 828 9288


South Africa, Gauteng
168B Fleming Rd
Meadowdale, Germiston
South Africa
Phone: +27 11 453 1930
Fax: +27 11 453 9560


United Arab Emirates, Dubai
 1810, JAFZA ONE
Jebel Ali Free Zone
United Arab Emirates
Phone: +971 48812666
Fax: +971 48812662



United Kingdom, Wellingborough NN8 2QF

Unit 8, 16 Everitt Close
Denington Industrial Estate
Wellingborough NN8 2QF
United Kingdom
Phone: +44 (0) 1933 220 060
Fax: +44 (0) 1933 220 069



All other International contact:
SHARCO International Corp.

2100 Sanders Rd, Suite#116,
Northbrook, IL 60062 U.S.A.
Tel: (847) 272 1910 Fax : (847) 272 1915


 Date Code Information for Marathon Motors

Motors will have the date code preceding the model number. The first letter or number of the prefix indicates the year, and the last letter of the prefix indicates the month of manufacture. When the prefix consists of only two letters or one number and one letter, no inherent overheating protection is incorporated in the motor.

Example: 1C48S17D2056BP

1 = Year (1994)
C = Month (March)

When inherent overheating protection is provided in the motor, an additional letter is inserted between the two dates indicated with letters or number and letter. This middle letter indicates the type of protector.

Example: 8QE48A11O787NP

8 = Year (2001)
Q = Automatic Protector
E = Month (May)

Date Code Chart

See Date Code Chart Document (PDF format).

Letter Code Protector Type Chart

Letter Protector Type UL Recognized Motor & Protector Combination UL Recognized Motor Construction Only
Q Automatic Yes Yes
P Manual Yes Yes
S Automatic No No
U Automatic No Yes
V None No Yes
W Automatic ** Yes
X Manual No No
Z Manual No Yes

How To Read a Marathon Model Number off the Nameplate

Example of Marathon Fractional Model Number: 8PE48A11O787AP R130

48  11  787  R130 
 1 10  11  12  13 

Example of Marathon Integral Model Number: 2QA215TBDRA7076AL L R116

215T  7076  AL  R116 
 1  2  4  5  10  11 12   13 
  1. Date Code - Year Motor was manufactured.
  2. Thermal Protection (not always present in every Marathon model number)
  3. Date Code - Month Motor was manufactured.
  4. NEMA Frame Size
  5. Electrical Type
  6. RPM or Speed (Fractional Motors only)
  7. Enclosure
  8. Frame Construction (Integral Motors only)
  9. Style Letter indicating redesign
  10. Sequence Number
  11. Revision Letters (1 letter for Fractional, 2 letters for Integral)
  12. Manufacturing Code
  13. Modification Code (only present on nameplates of motors that have been modified through Marathon's MOD CENTRAL)

You can read about parts by clicking here.

Standard Warranty Policy

Marathon Electric warrants Fractional and Integral motors to be free from defects in materials and workmanship and to conform to Marathon's written specification.

Motor Type Warranty Period from Date of Installation* Warranty Period from Date of Manufacture*
Standard Warranty for any product not shown below 12 18
Medium Voltage** 12 18
EPAct compliant (aluminum, steel & cast iron frame) 24 30
Blue Chip Severe Duty Explosion Proof 24 30
Blue Max®, Black Max®, & microMax Inverter Duty 36 42
All XRI® (NEMA Premium®) incl. ODP, Blue Chip, Severe Duty, Explosion Proof, etc. 36 42
U-Frame Automotive Duty 60 66
Blue Chip IEEE-841 60 66


*Warranty period shown is in months, and is valid for whichever period expires first.

**This product has an extended warranty available as long as it is being used with an electric overload relay protection system. The warranty extension is 36 months from date of first use, not to exceed 42 months from the date of manufacture, whichever period shall expire first. This warranty extension is at no additional charge. The only requirements are the usage of the electronic relay and return of the warranty card with all items filled in. This card is attached to every Medium Voltage motor.



This warranty is extended only to Marathon's distributors and industrial or commercial customers and does not apply to consumer purchasers.

Warranty Period - (a) Marathon warrants the Fractional motors and Integral motors manufactured by or for it to be free from defects in materials and workmanship and to conform to Marathon's written specifications for a period of 12 months from date of first use, 18 months from date of manufacture, whichever period shall expire first. (b) Marathon warrants special products, as listed below, to be free from defects in materials and workmanship and to conform to Marathon's written specifications.

  • Blue Chip® Severe Duty Explosion Proof and EPAct compliant motors, 24 months from date of first use, 30 months from date of manufacture, whichever period shall expire first.
  • Blue Max®, Black Max®, microMAX Inverter Duty motors and all XRI® motors, 36 months from date of first use, 42 months from date of manufacture, whichever period shall expire first.
  • U-Frame Automotive Duty and IEEE-841 motors, 60 months from date of first use, 66 months from date of manufacture, whichever period shall expire first.

Warranty Remedies - If, prior to expiration of the foregoing applicable warranty period, any of such products shall be proved to Marathon's satisfaction to be defective or nonconforming, Marathon will repair or replace such defective equipment or components thereof, F.O.B. Marathon's plant or other destination designated by Marathon, or will refund or provide Buyer with a credit in the amount of the purchase price paid therefore by Buyer, at Marathon's sole option. Buyer's exclusive remedy and Marathon's sole obligation under this warranty shall be limited to such repair or replacement, F.O.B. Marathon's plant or other destination designated by Marathon, or refund or credit by Marathon, and shall be conditioned upon Marathon's receiving written notice of any defect within a reasonable period of time (but in no event more than sixty (60) days) after it was discovered or by reasonable care should have been discovered. In no event shall Marathon's liability for such defective or nonconforming products exceed the purchase price paid by Buyer therefore.

Exclusions - This warranty does not (i) cover shipping expenses to and from Marathon's factory or other destination designated by Marathon for repair or replacement of defective equipment or any tax, duty, custom, inspection or testing fee, or any other charge of any nature related thereto, nor does it cover the costs of disassembling or removing defective equipment or reassembling, reinstalling, or testing repaired or replaced equipment or finishing the reinstallation thereof, (ii) apply and shall be void with respect to equipment operated in excess of rated capacity or otherwise not in accordance with installation, maintenance, or operating instructions or requirements, to equipment repaired or altered by others than Marathon or Marathon's authorized service agencies, or to equipment which was subjected to abuse, negligence, misuse, misapplication, accident, damages by circumstances beyond Marathon's control, to improper installation (if by others than Marathon), operation, maintenance or storage, or to other than normal use or service, and (iii) apply to equipment or components not manufactured by or for Marathon. With respect to equipment or components not manufactured by Marathon, Marathon's warranty obligations shall in all respects conform and be limited to the warranty actually extended to Marathon by its suppliers, but in no event shall Marathon's obligations be greater than those provided under Marathon's warranty set forth in this Section 10.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES (EXCEPT TITLE), INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE, REPRESENTATIVE, OR AGENT OF MARATHON OTHER THAN AN OFFICER OF MARATHON IS AUTHORIZED TO ALTER OR MODIFY ANY PROVISION OF THIS SECTION 10 OR TO MAKE ANY GUARANTEE, WARRANTY, OR REPRESENTATION, EXPRESS OR IMPLIED, ORALLY OR IN WRITING, WHICH IS CONTRARY TO THE FOREGOING. Any description of the equipment, whether in writing or made orally by Marathon or Marathon's agents, specifications, samples, models, bulletins, drawings, diagrams, engineering sheets or similar materials used in connection with Buyer's order are for the sole purpose of identifying the equipment and shall not be construed as an express warranty. Any suggestions by Marathon or Marathon's agents regarding use, application or suitability of the equipment shall not be construed as an express warranty unless confirmed to be such in writing by Marathon's authorized officer.

This form is used by Marathon Authorized Service Shops. Fax this completed form and the invoice to (715) 675-8043 or mail the forms to:

Marathon Electric
Attn: Warranty Service
PO Box 8003
Wausau, WI 54402-8003



This form is used by Marathon Electric customers for stock and non-stock Catalog motors in frame sizes 48 through 145T that fail while under the Standard Warranty policy. Contact Marathon's Warranty department for questions and procedures on frame sizes 184T and larger concerning this form or product returns at phone number (800) 254-4207.


A. The following catalog product lines are labeled for Marine Duty applications off the shelf:

  • XRI Severe Duty
  • IEEE841
  • Blue Chip Explosion Proof (cast iron construction)
  • IEC Globetrotter
A. Yes, Marathon offers a line of variable frequency drives for applications between 1/3hp and 60hp.
A. Yes, Marathon's IEC Globetrotter motors meet or exceed all the requirements of IEC60034 and IEC60072. All Globetrotter motors are built to metric dimensions and use all metric hardware. Custom designed IEC Globetrotter motors are available, if you don't find the motor you need in the SB300 catalog. For additional information on the Custom designs available, contact a distributor nearest your location.
A. Please contact and inquire about selling Marathon's products.
A. -Central, South America, Mexico, and Caribbean - Contact Marathon Electric Headquarters,
Phone: (800) 616-7077, fax: (715) 675-8030
India - Please contact
All Others - Contact Sharco International, 3801 W. Lake Avenue, Glenview, IL 60025, phone: (847) 998-1910. Email:

For after hours emergency service on weekends call: (847) 840-1497.
A. If you are not a Marathon distributor, please contact one in your area using our Distributor Search function.
A. You must be a direct Marathon customer to sign-up for ME-business, Marathon's E-Commerce site. Click on the ME Business tab located on the Motor Home Page or on the toolbar at the top of this page; then click 'Register Now'. 
A. Monday- Friday 7:00 a.m. - 5:00 p.m. (CST).

Marathon Electric
P.O. Box 8003
Wausau, WI 54402-8003

A. DO NOT use the following models on a VFD:

  • Single phase motors.
  • Motors with built-in automatic reset or manual reset overload devices.
  • UL Listed Fire Pump motors.
  • Motors labeled for 1.0 Service factor on line power.
  • Multi-speed motors.
  • Explosion Proof motors that do not have the VFD speed range (such as 10:1, 20:1, 2:1) and torque profile (VT or CT) stamped on the nameplate.
  • Division 2 motors not labeled for VFD use.